Blog - Company News
Cresta Launches Hardphone Integration, Bringing Cloud Functionality and Generative AI to On-Premises Contact Centers
This new hardphone integration enabling legacy, on-premise contact centers to access the benefits of the cloud, without fully committing to a cloud transformation.
Cresta Gives Back: Volunteer Day for Our CS Team
Learn how Cresta's CS team gave back with a volunteer day in honor and memory of our coworker, Alfredo Dominguez.
Cresta Named ‘Strong Performer’ in Conversational Intelligence
Cresta has been named a ‘Strong Performer’ in The Forrester Wave™: Conversational Intelligence for Customer Support, Q3 2023
How Five9 and Cresta Work Together For Exceptional Customer Experiences
Learn more about how Cresta and Five9 partner together to deliver exceptional customer experiences in the contact center.
Recap: Cresta at CCW 2023
Cresta participated in CCW 2023, learning and educating attendees on how our generative AI-powered products transform the contact center.
Cresta Leadership Update
Read on for an update from Cresta's leadership on what's to come in Cresta's bright future.
Going Deeper: How Cresta Integrates With AWS
Learn more about how Cresta integrates with AWS to improve our shared customers' experiences.
Cresta Expands Generative AI Solutions for the Contact Center
Learn about the latest solutions and enhancements to Cresta's real-time intelligence platform, powered by generative AI.
Five9 Names Cresta VoiceStream Innovation Partner of the Year
Cresta has been named VoiceStream Innovation Partner of the Year by Five9, a leading provider of the intelligent cloud contact center.
Aragon Research Names Cresta as an Innovator for Conversational AI
Aragon Research, Inc has released their latest report, Aragon Research Globe for Conversational AI in the Intelligent Contact Center Report, listing Cresta in the “Innovator” section. The report is the first of its kind as it specifically focuses on conversational AI capabilities and solutions targeted to the contact center.
Cresta Named 2022 Hot Vendor by Aragon Research
Aragon Research’s Hot Vendor Awards are a yearly opportunity to select and recognize companies across different markets that are ‘noteworthy, visionary, and innovative.’ Cresta has been specifically recognized in the category of AI for the Contact Center.
Cresta and Five9: Teaming up to create the Intelligent Contact Center
Cresta and Five9: Teaming up to create the Intelligent Contact Center
Announcing Our Summer '22 Release - Powering Insight to Action
The Cresta Summer 2022 Release: An all-in-one AI platform for the modern contact center that makes it easy to go from insight to action in no time.
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