AI-powered testing at scale for safer deployments and better CX
Scale AI agent testing across real-world scenarios with automated tools like customer behavior simulations and conversation evaluators built on industry best practices. Validate performance, catch issues early, and iterate faster while protecting customer experience.
Simulate real customers, not just ideal scenarios
Evaluate AI Agents across the full spectrum of potential customer behavior with simulations based on millions of real conversation. Expand test coverage, identify edge cases, and deliver more resilient AI Agents that consistently perform across the scenarios you expected, and the ones you didn't.
Validate every detail, at scale
Confirm that AI agents behave as intended before customers ever interact with them. Structured tests and reusable, AI-driven evaluators deliver visibility to pinpoint unexpected behaviors at scale. Review logic flows, variables, and tool calls without code, to resolve issues before they impact CX and accelerate time-to-value with every release.
Ship updates with confidence
Safeguard AI agent performance and customer experience by testing updates in a controlled environment. Run iterations against baselines and only deploy changes that meet release criteria, avoiding costly setbacks and disruption.
Gain peace of mind from staging to production
Versioning, approvals, and one-click rollbacks derisk launches and updates, while full history and audit trails maintain transparency and compliance across your enterprise.
The AI Agent lifecycle
Test & Deploy
Validate behavior and performance before launch to safeguard customer experience and reduce risk.
Optimize
Continuously refine and expand automation with real-time insights, keeping performance aligned with evolving business needs.
Ready to launch without surprises?
See how Cresta de-risks releases with end-to-end testing and safe deployment.
