Break down language barriers for a truly global customer experience

Cresta Real-Time Translation enables agents and customers to communicate effortlessly across languages. Embedded directly into Agent Assist, it automatically detects and translates speech in real time, helping enterprises reduce friction and deliver seamless multilingual experiences.

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Empower agents to speak naturally across languages

Real-time translation makes connecting with customers effortless, no matter the language. Powered by advanced speech-to-text and translation technology, it instantly captures and recreates dialogue in each participant’s language, preserving the natural flow of conversation and ensuring nothing gets lost in translation.

Say goodbye to expensive translators

Relying on human translators adds cost, delay, and friction to every multilingual interaction. Cresta removes the need for intermediaries, allowing agents to connect with customers directly in their native language without compromising quality.

One team, global reach

Cresta removes language as a barrier to hiring and staffing, allowing every agent to support customers in their native language. Without the need to build or manage separate language-based teams, you can simplify operations, reduce costs, and maintain consistent service quality across regions.

Accelerate global expansion

Cresta enables enterprises to enter new markets faster by removing language as a barrier to launch. With real-time multilingual support, teams can serve customers from day one, adapt quickly to demand, and capture growth opportunities ahead of the competition.