How Porsche is using AI to drive customer experience
Join Porsche North America's Manager of Customer Care, Jeffrey Newman, and Cresta AI's Customer Success Leader, Christopher Reese, for an exclusive webinar on how Porsche is using AI to drive customer experience.Watch this on-demand webinar to learn how Porsche has implemented Cresta's real-time intelligence to enable their team of support agents with real-time coaching and accurate, relevant information at the moment they need it. Discover how Cresta's omnichannel engagement helps Porsche to ensure that customers get support wherever they look for it, creating a more connected ownership experience.Don't miss this opportunity to learn from industry leaders on how to enhance your customer experience with AI.
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From Metrics to Meaning: Insights from the 2025 Benchmarking Study
Join us to gain a clear view of where contact center excellence is heading, and how to position your organization at the forefront of this transformation.
Cresta Launches Automated AI Agent Testing: Closing the Trust Gap in Enterprise AI
With the launch of its Automated AI Agent Testing suite, the company introduces a way to use AI to test AI, giving enterprises the assurance that every AI agent released is accurate, compliant, and production-ready.
Introducing Cresta's Automated AI Agent Testing suite
Trust in AI isn’t assumed, it’s earned through comprehensive, disciplined testing. Cresta’s Automated AI Agent Testing suite validates every release with expert-aligned LLM judges, simulated customers that uncover edge cases, and in-product feedback loops that turn conversation reviews into safeguards. The result: safer, faster deployments you can trust.