Join us for an insightful webinar where we unveil key findings from our latest report, based on a survey of 1,000 U.S. contact center agents, that reveals how AI is transforming their work environment. We’ll dig into how agents really feel about this shift, the way it’s driving enhanced job performance, higher talent retention, and increased sales opportunities. We’re thrilled to be joined by David Garza, an accomplished sales leader from Brinks Home, who will share his firsthand experience of how generative AI has not only enhanced operational efficiency but also emerged as a strategic recruiting tool.
Don’t miss this opportunity to gain actionable insights on how to leverage AI to not only elevate your contact center operations, but also to attract and keep the best talent in the industry.
In this live demo, you'll discover how effortlessly you can identify hidden patterns, pinpoint the causes behind issues, and find solutions.
Discover how Cresta Agent Assist uses outcome-driven AI, deep conversation context, and integrated data to unlock unique use cases with significant business value.
Today’s customers move across channels and your AI Agent should too. Cresta’s Omnichannel AI Agent delivers seamless, personalized support across voice and digital channels, switching channels when it helps and preserving context throughout to guide every interaction to resolution. Powered by GenAI, it’s fast, connected, and built for real CX journeys.