Cresta brings more AI-powered insights and chatbots to the contact center
Cresta announces additional AI-driven tools to enable smarter business insights and better outcomes.
5 Steps to Close the Gap Between Top and Low Performers at Contact Centers
What is inconsistent agent performance costing your contact center each year?
How to Improve Sales Team Performance
We looked at over 340,000 sales conversations to identify what set top performing salespeople apart from their peers.
No Room for Lazy AI in Contact Centers, Says Cresta CEO
Zayd Enam and Moshe Beauford discuss “Lazy AI” and how artificial intelligence can enhance the bottom line and increase agent productivity.
Hot Vendors in AI for the Contact Center, 2022
Retailers must rethink their contact center strategy to support the new normal of omnichannel selling by incorporating new technologies. Listen to the webinar to learn more.
10 new AI unicorns flying high in 2022
Cresta has been included as one of Venture Beats 10 unicorns “flying high” in 2022.
Where Does AI Go Next?
Asheem Chandna & Saam Motamedi, Partners at Greylock, discuss the immediate implications of AI for sales and customer service centers.
Cresta Agent Assist Overview
Cresta’s Real-Time Intelligence amplifies the best practices of top performers across your contact center team, guiding agents through customer conversations with AI-powered coaching and key automations like Auto Summarization, Knowledge Assist, and more.
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