Press Releases

Cresta Named One of the Top 40 Intelligent Applications for 2021

Goldman Sachs and Madrona Venture Group Sponsored Report Identifies Cresta as a Leader with AI-Driven Real-Time Coaching for Contact Centers

Cresta Welcomes Google Contact Center AI Co-Founder Ping Wu

AI Pioneer Ping Wu Joins as Vice President of Engineering and Product to Accelerate Technology Roadmap and Innovation

Cresta Recognized for Real-Time Coaching and Management

Cresta recognized in Forrester’s New Tech: Conversation Intelligence For B2B Revenue, Q3 2021 report for Real-Time Coaching and Management.

Building ML to Make Humans More Effective

It’s one thing to add machine learning and artificial intelligence features to an existing software platform. It’s quite another to build an entire company around machine learning technology, and to provide practical, everyday value to enterprise organizations.

Cresta Listed in Now Tech: Conversation Intelligence Report

Cresta AI, has been listed in Forrester's Now Tech: Conversation Intelligence, Q2 2021 Report. Read the report now!

Cresta Shifts Customer Care From Cost Center to a Value Center

Cresta's latest release uses its Expertise AI to help customer care teams move faster and drive top-line growth.

Cresta On Forbes AI 50 2021: Most Promising AI Companies

Verizon, Google, and More Join Cresta's Strategic Board

Cresta, the Expertise AI provider to the enterprise, today announced key appointments to its Strategic Advisory Board

Sequoia and More Back Cresta’s Expertise AI as Growth Quadruples

Cresta, the Expertise AI provider to the enterprise, today announces the closing of its Series B fundraising round of $50 million, led by Sequoia Capital with participation from Greylock Partners, Andreessen Horowitz, Allen & Company, and Porsche Ventures.

Stanford Dropouts Raised $50 Million To Improve Conversations

In June 2017, Zayd Enam had just presented research in a team meeting at Stanford’s AI laboratory when the doctoral student was pulled aside by his professor.